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The Company running the Website as well as supplier and contacting party for your orders is the

Edeloptics GmbH
Nobistor 16
22767 Hamburg
Germany
Telephone:
+1 6465684723
E-mail:
Internet:
 
 
Managing Director:
Dennis Martens
 
 
Registered at:
Amtsgericht Hamburg, Germany
Register number:
HRB 108926
VAT ID number:
DE264070174
 
 
Responsible optician working for Edel-Optics GmbH:
Michael Krompholz (state-recognized optician and master craftsman). The master craftsman’s diploma was taken at the Chamber of Handicrafts for East Thuringia. The official job title was given in the Federal Republic of Germany. Member of the Chamber of Handicrafts in Hamburg. Company number 2930967526.
 
 
Disclaimer:
Although we have taken every possible care to verify the information, we cannot accept any liability for the content of external links. The operators of such links alone are responsible for content.
 
 
Platform of the EU Comission for online dispute settlement:

In order to be more able to take care of all questions concerning your order, you can reach us in your vicinity, too. Together with our customer service centres in your vicinity we secure the high service standards which you may expect from Edel-Optics. If you want to contact us, we are available to you at any time either by phone or by e-mail:

Edeloptics GmbH
57 West 57th Street
3rd and 4th Floor
New York, NY 10019
United States of America
 
 
Telephone number:
+1 6465684723
E-Mail:
info@edel-optics.com
Need help?
Don't hesitate to call us at
+1 6465684723
Mo-Fr 4am-12am
 
Dear Glasses Enthusiast,

At the moment, it’s really buzzing here at Edel-Optics. As always, we wish to take the time it takes for all your inquiries and issues. But with the current volume this means that waiting times for customer service may turn out longer than usual.

We kindly ask for your understanding, and we will respond to your emails and call-back requests as fast as we can. Should you need to send back a pair of glasses, you can request a return label here directly:

request a return label
 
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